Clinical Navigation

Deciding what kinds of help you or a loved one may need during an illness can be challenging. There may be medical, emotional, spiritual, physical, and psychological needs to be addressed. Knowing who to speak to, which agency is best suited to meet your needs, and whether you qualify for service are things Hospice Services’ Clinical Navigator can help with.

About Clinical Navigation

Our Hospice Clinical Navigator is a nurse who helps identify services that will support the goals of a person’s care. Their role is to act as a constant point of contact for patients and caregivers throughout an illness. They are available to answer questions, suggest services and supports that may ease the burden of living with an illness and help organize care to reflect your or your loved one’s wishes.

This support can be provided no matter where you reside:

  • Home
  • Hospice Bed
  • Retirement or Supportive Living Facilities

There is NO cost or age restriction to receive this service.

What is a nurse navigator and what are the qualifications?

A nurse navigator is a Registered Nurse (RN) who helps the patient and family navigate through their illness trajectory. This role is a resource to help connect patients and families to support systems such as Home and Community Care Support Services, nursing/personal care, OT/PT supports and more. Clinical navigators can also support clients and families with topics such as symptom management and advanced care planning.

We're Here Whenever You Need Us


P: 1-855-473-8875
F: 289-252-0676


Ed’s House Northumberland Hospice Care Centre
1301 Ontario Street
Cobourg, ON
K9A 0N3


Charitable Number #BN132198748RR0001