Clinical Coach

Job Posting

Clinical Coach

Community Care Northumberland

(1.0 FTE Contract ending March 31, 2027)

Reporting to the Community Manager, Hospice Services and working from Ed’s House Northumberland Hospice Care Centre. Closely liaising with the OH East Leadership Team responsible for Palliative Care to accomplish implementation goals.

The clinical coach is responsible for working with participating community organizations in alignment with provincial direction established by Ontario Health. The clinical coach will drive practice change, with a focus on improving access to and quality of clinical care aligned to – two models of care within the Palliative Care Health Services Delivery Framework.

The Clinical Coach will:

• Provide palliative care coaching and mentoring to staff and clinicians in participating community organizations, to build primary-level palliative care competencies.
• Collaborate with leaders of community organizations on local service integration, and change management initiatives, using quality improvement methodologies to achieve results.
• Consult on clinical care when the complexity of the patients’ needs is beyond the existing competencies of providers in the community organizations.
• Provide support to Indigenous communities and Indigenous organizations for their implementation efforts, where Indigenous communities wish to be involved, in collaboration with regional partners.

Key Responsibilities:

1. Co-create the regional Delivery Framework implementation plan with Ontario Health, including required measurement and reporting
2. Foster regional collaboration and contribute to broader system integration
3. Ensure alignment of community implementation with the guidance of Ontario Health
4. Lead engagement and community-building activities with participating organizations
5. Provide support to Indigenous communities and organizations for their implementation efforts, as requested by those organizations and, where appropriate, in collaboration with regional partners
6. Critically evaluate the quality of palliative care in participating community organizations
7. Build competency amongst front-line community providers in the delivery of primary-level palliative care.
8. Guide palliative care quality improvement and practice change initiatives in participating community organizations.
9. Consult on clinical care.

Qualifications:

• A degree in a registered health care discipline (e.g., RN, RSW, NP) with substantive experience and training in palliative care (e.g., CAPCE). A graduate degree is an asset (e.g., MScN, MSW).
• Minimum five (5) years’ experience in practice in palliative care is required.
• Knowledge of relevant legislation and reporting requirements, including the Fixing Long-Term Care Homes Act, the Excellent Care for All Act and the Compassionate Care Act and other pertinent legislation and regulations related to professional practice is required.
• Experience supervising clinical staff is preferred.
• Experience working with large-scale quality improvement initiatives.
• Additional training in gerontology and project management experience are assets.
• Strong clinical coaching and debriefing skills, with both individuals and teams.
• Strong consultation skills, with expert knowledge of models of consultation and their application with individual, team and community service providers.
• Research and/or program evaluation experience with knowledge of evidence-based processes, including appraisal of research, application of findings and collaboration on research.
• Experience working with a range of roles, disciplines, and levels of staff in different health care settings.
• Experience working across health care settings.
• Fluency in French and/or another language is an asset.
• Valid drivers’ license and reliable vehicle to travel throughout Northumberland County (as required)

Working Conditions:

• Normal office environment as well as work in client-facing environments with no unusual or unpleasant conditions.  Travel with in the Ontario Health Region or the assigned geographic catchment area is required.

Starting salary range: $31.14 – $37.19

Qualified applicants are asked to submit, via e-mail, a detailed resume to: careers@commcare.ca by 4:00 pm, April 10, 2026.

Community Care Northumberland is a non-profit, multi-service, volunteer-based community support organization serving residents of Northumberland County. www.commcare.ca

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CCN will provide accommodation in all parts of the hiring process as required, upon request from applicants.